A solution focused approach to enhancing the effectiveness and ease of dealing with difficult patient interactions
Difficult patient interactions are often the biggest stressors for healthcare professionals, yet the responsibility of many clinical jobs makes these encounters unavoidable. Without training and skills, many professionals either surrender to the aggressor or find it difficult to communicate their point of view for fear of escalating conflict.
Mastering Difficult Interactions with Patients is a practical skills development workshop designed to give healthcare professionals competence in effectively handling difficult patient interactions.
This workshop explores the causes of difficult interactions and the specific challenges faced by clinicians. It teaches how to look past words and emotion to understand patients’ motivations and meaning.
Difficult interactions will never be totally stress-free, and the workshop examines ‘survival’ techniques to reduce stress and ensure ongoing improvement.
A solution focused approach to enhancing the effectiveness and ease of dealing with difficult patient interactions.
This item has original tags and shows no visible signs of wear.
Brand new in box authentic Fendi Rockoko black leather sneakers.
Smooth black leather sneakers with wavy edging and two small matching studs applied to the upper. The laces are substituted with an elastic band with ribbed color-block detail and contrasting Fendi logo, which highlights the sporty style and aids wearability. Contrasting inserts on the back of the heel. White rubber box sole.
Made in Italy
Black calf leather Black Logo Stripe slip on sneakers from Fendi featuring a round toe, a slip-on style, a striped pattern, logo to the front, an oversize tongue, a branded insole and a white rubber sole.
Designer Style ID: 8E65923S0
Made in Italy
calf leather 100%
Smoke and pet free home
Regular (M, B)
Mon 9/3/18 - Fri 9/7/18 (4-8 days)
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