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Cognitive Institute > Jumping Strap Leather Platine Louboutin Metallic Gold Vintage 100 Christian Sandals Pumps 71UZxw > Mastering Difficult Interactions with Patients

Course overview

A solution focused approach to enhancing the effectiveness and ease of dealing with difficult patient interactions

Difficult patient interactions are often the biggest stressors for healthcare professionals, yet the responsibility of many clinical jobs makes these encounters unavoidable. Without training and skills, many professionals either surrender to the aggressor or find it difficult to communicate their point of view for fear of escalating conflict.

Mastering Difficult Interactions with Patients is a practical skills development workshop designed to give healthcare professionals competence in effectively handling difficult patient interactions.

This workshop explores the causes of difficult interactions and the specific challenges faced by clinicians. It teaches how to look past words and emotion to understand patients’ motivations and meaning.

Difficult interactions will never be totally stress-free, and the workshop examines ‘survival’ techniques to reduce stress and ensure ongoing improvement.

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Mastering Difficult Interactions with Patients Workshop

A solution focused approach to enhancing the effectiveness and ease of dealing with difficult patient interactions.

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    Sneakers Patent Up Sneakers Cucinelli Light Women's Lace Brunello Green
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    Stride through your day in your Brunello Cucinelli Lace Up Sneakers. These patent leather beauties feature a brown straw weaved gum sole, tonal stitching, and brown lacing. You can pair these sneakers with a tonal pale green sweatsuit and run any errand with the style of athleisure style.



    100 Percent Patent Leather

    Brown Lacing

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    Made in Italy


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    Tue 9/4/18 - Sat 9/8/18 (4-8 days)

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