A solution focused approach to enhancing the effectiveness and ease of dealing with difficult patient interactions
Difficult patient interactions are often the biggest stressors for healthcare professionals, yet the responsibility of many clinical jobs makes these encounters unavoidable. Without training and skills, many professionals either surrender to the aggressor or find it difficult to communicate their point of view for fear of escalating conflict.
Mastering Difficult Interactions with Patients is a practical skills development workshop designed to give healthcare professionals competence in effectively handling difficult patient interactions.
This workshop explores the causes of difficult interactions and the specific challenges faced by clinicians. It teaches how to look past words and emotion to understand patients’ motivations and meaning.
Difficult interactions will never be totally stress-free, and the workshop examines ‘survival’ techniques to reduce stress and ensure ongoing improvement.
A solution focused approach to enhancing the effectiveness and ease of dealing with difficult patient interactions.
This item has original tags and shows no visible signs of wear.
Stride through your day in your Brunello Cucinelli Lace Up Sneakers. These patent leather beauties feature a brown straw weaved gum sole, tonal stitching, and brown lacing. You can pair these sneakers with a tonal pale green sweatsuit and run any errand with the style of athleisure style.
100 Percent Patent Leather
Brown Straw Weaved Gum Bottom
Engraved Logo Tongue
Made in Italy
Regular (M, B)
Tue 9/4/18 - Sat 9/8/18 (4-8 days)
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